Western Union is a reliable payment solution for any transaction. We chose Western-Union because payments are fast and confidential. You have the option of paying at one of the many Western-Union points of sale (500,000 Western-Union branches in over 200 countries) or directly on their website with your credit card.
- Payment at a Western-Union branch, or on the Western-Union website with your credit card.
- Minimum order of 85 € (or 100$)
- No additional fees from us (but Western-Union transaction fees are your responsibility, we must receive the exact amount of your order)
1 – Pay your order with Western-Union
Please pay on the Western-Union website with your credit card:
Or please go to the Western-Union agency of your choice with your ID and our Western Union payment information:
In a branch or on the Internet, complete the "Send money" form with the following information:
- The LAST NAME and first name of the beneficiary:
We provide you with payment information on your order confirmation page.
This beneficiary is for single use, for this order only. On a next order, we will automatically give you another beneficiary.
- The first and last name of the person who paid for the order (as they appear on identity papers).
- Country of destination: Ukraine (the city is not essential).
- The amount you want to send (transaction costs are your responsibility).
- The beneficiary must receive the money in cash.
- Please request that the recipient receive the same currency as yours.
For example, if you are paying in €, please request that the beneficiary receive €.
But if you are paying with $, please request that the recipient receive $.
If you are paying in a currency other than $ or€, then please request that the beneficiary receive in $.
- Do not make a lower transfer at 85 € per beneficiary (minimum accepted).
- NEW, IMPORTANT: In "Reason for payment", you must choose "Humanitarian aid" or "Gift or gift" (or similar).
(Please NEVER choose “family support” or anything related to relatives or your payment could be canceled).
- Keep it MTCN tracking number that the agent gives you in order to send it to us using the form below.
2 – Send us the proof of payment via our confirmation form:
Once your payment is confirmed via Western-Union, complete the confirmation form below confirming that you have sent the payment. This step is important and mandatory.
Important : Be careful not to make a mistake in the payment information below. Any error will result in a delay in the validation of your payment (48h to 1 week).
3 – Once the information is validated, we ship your order within 48 hours
After validating your payment, we ship your order within 48 hours on average (working days).
Your tracking number to track the shipment of your package will be sent to you by email. This number is also available in your client area.
If you have the slightest question, do not hesitate to contact our customer service who will be happy to answer all your requests within 24 hours.